For telecommunications leaders, the pressure is on. In particular, as voice revenues plateau, the number of new service offerings aimed at maintaining or growing average revenue per user continues to increase. Every day sees a major operator or service provider announce a new merger, launch a new converged service, or form a new alliance.

A host of new applications have been deployed to support these initiatives. These next generation applications cover a wide range of business functions: converged services, micro-payments, sophisticated customer self-service and provisioning, to name just a few. IT and network teams within an operator or service provider now feel the pressure to deploy an unprecedented number of new services while also reducing legacy operations costs to fund this innovation. Amid this rapid state of change, expectations for carrier-grade response time and service availability to the consumer is the norm.

Based on the Telecommunication industry experience Ngtech is capable to provide comprehensive solutions specifically designed for managing the performance and availability of enterprise- and network-based telecommunications applications and platforms.