.:: Next Generation Technology, Inc | Information Technology::.

Corporate and End user training

Corporate and Consultant Training:

Our Training Centers are manned by professional instructors who are equipped to impart training that goes beyond the bare minimum. The trainees will be taught skills ranging from Project Management to streamlining processes, controlling projects and maintaining discipline on budgetary and time deadlines.

Our primary Instructors and their staff review and update course content by drawing on their own experience and keeping their eyes and ears open to developments in the market. The trainees are given a hands-on experience as near to real-time work environment as possible.

We do not allow our Consultants to waste time between projects. We see that they spend a major part of their bench time in our training center where they are brought up to date with technological innovations, no matter how experienced they are in their respective areas. We make sure they are always available whenever the need arises.

Some of the salient features of our Training program are:

The latest technology and presentation tools
Availability of the Instructors long after the training
Lessons in adapting to innovative technology
Knowledge Transfer
Onsite Seminars and Workshops

We have provided these services to a variety of beneficiaries apart from our own Consultants. Organizations of varying size and area of operations, private and public entities have sent their personnel to be trained in our Center over the years.

As with Quality Assurance in other areas we also evaluate our Instructors for their effectiveness, their ability to create a proactive learning atmosphere and willingness to undertake useful knowledge Transfer.

End User Training:

A successful deployment of new technology must be followed by consonant end user training lest all the work go to waste or hibernate causing irreparable losses in time and other resources.

We have always followed our implementation, reinstallation or upgradation projects with scalable end user training and made sure the new technology is left in good hands.

To that end we have devised end user training plans that allow us to realize our and our clients' goals successfully.

Training goals:

Personnel undergoing software or technology transitions are the worst source of loss of productivity or under-realization of the potential of the new technology. We make sure that such losses are negligible by getting the end users as comfortable and as quick with the new technology as they were with the older one, to begin with. The eventual goal is to get them to master the new technology and make them realize that there is a lot more that can be done with the new technology and that they need to modify their work preferences and practices towards that end.

Assessing end user needs:

We are aware that software end users are usually not tech-savvy and are hesitant in using the new technology. We assess their existing skills, their adaptability and their individual learning curves so that we can divide them in training sessions depending on the assessment reports generated for them. We do not indulge in the wasteful practice of clubbing them all together and hoping that it will come good. It does not.

Training Methods:

Depending on the skill levels of the pool of end users we group them in the following manner:

Individual hands-on
Seminar style group training
Computer based training

Instructors Profile:

As with Quality Assurance in other areas we also evaluate our Instructors for their effectiveness, their ability to create a proactive learning atmosphere and willingness to undertake useful knowledge Transfer. They are experts in their subject with a minimum experience of 7-10 years. These instructors are not just fulltime teachers but are full time consultants who have seen the software grow in front of them.

Our primary Instructors and their staff review and update course content by drawing on their own experience and keeping their eyes and ears open to developments in the market. The trainees are given a hands-on experience as near to real-time work environment as possible.

Course Contents:

The courses are so designed that the trainees become well equipped with the realities of the software by mastering not only the software but also its applications. On a brief note, here’s the list of features:

1. Introduction and History of the Software
2. Discussions on where the software is required and why
3. Functional details
4. Configuration hands on
5. Technical insight
6. Integration knowledge
7. Support handling
8. Scenario based assignments
9. Usage Training

Depending on the training requirements and mix of audience, some or all of the above listed features are included in the training course.

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